Field service mobile app for technicians
A mobile app that replaces paper job cards with live job updates and customer sign-off.
This is an illustrative scenario showing how Nortel Tech approaches this kind of project.
The challenge
Technicians received jobs by phone and recorded work on paper, so job updates and customer sign-offs reached the office days later.
Our solution
Job assignment with clear, route-friendly job lists Offline work orders that sync automatically Photo capture, checklists and customer signatures Push notifications and a back-office dashboard
The outcome
Job status visible to the office as work happens Digital records instead of paper forms Fewer calls to confirm job details
Technology
- Flutter
- Node.js
- PostgreSQL
- AWS
Related service: Mobile App Development
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